We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By using our services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully and contact us if you have any questions.
1Information We Collect
Personal Information
We may collect the following personal information when you use our services:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Payment information (processed securely by our payment processors)
- Travel preferences and booking history
- Location data (when you grant permission)
- Communication records (support tickets, emails)
Automatically Collected Information
We automatically collect certain information when you visit our website:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Cookies and similar tracking technologies
- Referral sources and search terms
2How We Use Your Information
We use your personal information for the following purposes:
Service Delivery
- Process bookings and reservations
- Provide customer support
- Send service-related notifications
Account Management
- Create and maintain your account
- Authenticate your identity
- Personalize your experience
Communication
- Send promotional emails (with consent)
- Provide updates about our services
- Respond to your inquiries
Analytics & Improvement
- Analyze usage patterns
- Improve our services
- Develop new features
3Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
Trusted third-party companies that help us operate our business (payment processors, hosting providers, analytics services)
Legal Requirements
When required by law, court order, or government regulation
Business Transfers
In connection with a merger, acquisition, or sale of company assets
Protection of Rights
To protect our rights, property, or safety, or that of our users or others
5Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
SSL/TLS encryption for data transmission
Access Controls
Restricted access to personal data
Regular Audits
Ongoing security assessments
6Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
Retention Periods:
- Account information: Until account deletion or 3 years of inactivity
- Transaction records: 7 years for legal and tax purposes
- Marketing data: Until unsubscribe or 2 years of inactivity
- Support communications: 3 years after resolution
7Your Rights and Choices
You have several rights regarding your personal information:
Access & Portability
Request a copy of your personal data in a structured format
Rectification
Update or correct inaccurate personal information
Erasure
Request deletion of your personal data (right to be forgotten)
Restriction
Limit how we process your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8GDPR Compliance (European Users)
If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing
We process your data based on:
- Contractual necessity (to provide our services)
- Legitimate interests (to improve our services)
- Your consent (for marketing communications)
- Legal obligations (for compliance requirements)
Data Protection Officer
For GDPR-related inquiries, contact our Data Protection Officer at: dpo@airportgo.app
Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
9CCPA Compliance (California Residents)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
Your California Privacy Rights:
Right to Know
Request information about data collection and use
Right to Delete
Request deletion of personal information
Right to Opt-Out
Opt-out of the sale of personal information
Non-Discrimination
Equal treatment regardless of privacy choices
Important Note:
We do not sell personal information to third parties and have not sold personal information in the past 12 months.
10International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
Adequacy Decisions
Countries with adequate protection levels
Standard Contractual Clauses
EU-approved data transfer agreements
Additional Safeguards
Technical and organizational measures
11Children's Privacy
Age Restrictions
Our services are not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children under these ages.
If you are a parent or guardian and you believe your child has provided us with personal information, please contact us immediately so we can delete such information.
12Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
General Inquiries
Data Protection Officer
Appt 5, Agdal
Rabat, Morocco
Response Time: We will respond to your privacy-related inquiries within 30 days (or as required by applicable law). For urgent matters, please call our support line.
This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
By continuing to use our services after any changes become effective, you agree to the revised Privacy Policy.